Reporting bugs & logs

Reporting a bug

1. Open Settings → Info → Report a bug, or Report problem beside an unexpected error.
2. Choose Yes, attach the log file to inspect its anonymized preview. User name, computer name, paths in your user and catalog folders, network addresses and e-mail addresses are replaced. Select Replace file names to replace those too.
3. Choose Save and open form. The app saves 3mf-katalog-log-<date>.txt to Downloads and opens the form with version and system filled in.
4. Attach the saved file under Log file in the form. Alternatively, choose No, report without log file and Open form.

Note

The app sends nothing automatically. Check the preview before attaching the file.

Detailed log: only needed if we ask for it. It additionally records every action with file names and turns itself off after 7 days. Open log folder (under FOLDERS, see Info) shows the log files.

Log files

Normal logging records errors, warnings and short summaries, with at most five files of 2 MB each. Original logs remain unchanged by the report dialog.

Open the bug report form. Describe your steps, expected result and actual result; check the preview and attach the saved log yourself.